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Stupid broadband

DSL is down, so posting will be slow (I'm back to a 33.6 modem).

Apologies!

ETA 8:40 AM EDT:
Scratch the comment I made. DSL was back up briefly. It is now down again. This sucks.

Comments

( 2 dice rolled — Roll the dice )
thegamemistress
Apr. 6th, 2005 12:10 pm (UTC)
As of 8:15 EDT, DSL is back up again. Yay!
kaith_rustaz
Apr. 6th, 2005 03:14 pm (UTC)
I spent an hour on the phone with Verizon "support" a week ago asking why my access just stopped.

They wanted me to fiddle with all these settings. I refused.
I asked why would that matter, when it was working and just stopped.
No idea.
They wanted me to install their special software.
I said, why, when it had worked for 2 years prior without it.
It "must" be my router, because they don't support it.
I said I can access my router fine, and all the PCs on my network. I just can't see their modem.
They said "ping 127.0.0.1"
I humored them and said ok.
They said "See, you can reach our network."
I said, no, thats my NIC. If the PC was on a deserted island, no network cable in sight, if the NIC was working, it would answer.

After an hour I gave up, let them know what I thought of them and hung up.

I had a friend ready to drive 45 minutes to bring me a spare router when I accessed the configuration of my Netgear box and reentered my Verizon username and password. (I had reset my password 24 hours earlier).
I suddenly had net access.

It took 24 hours for a password change to filter down to me....and the "tech" on the other end couldn't think to ask "Did you change your password lately".

Sheesh.
( 2 dice rolled — Roll the dice )

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sarahgilly
thegamemistress
The Geek Queen
This LJ chronicles my experiences in geekdom. Feel free to read, but beware of falling dice!

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